If we fail to add the service to your account within 96 hours you will receive a refund or an increased time of service for our mistake (if preferred).
To complete your return, we require a receipt or proof of purchase.
2. REFUND (IF APPLICABLE)
Once your return is received and inspected, we will send you an email to notify you that we have received your request. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your original method of payment, within a certain amount of days.
3. LATE OR MISSING REFUNDS (IF APPLICABLE)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected].
4. SERVICES ON SALE (IF APPLICABLE)
Only regular priced services may be refunded, unfortunately services on sale cannot be refunded.
5. SERVICES AS GIFT (IF APPLICABLE)
Only purchased services may be refunded, services that have been received as a gift (such as winning a contest or a generous user donating) can not be refunded, neither exchanged for anything else.
6. QUESTIONS AND CONTACT INFORMATION
If you would like to report an accidental/ unauthorized payment, mail us at [email protected].
Questions about the Community Rules, Terms of Service, Privacy Statement or Refund Policy should be sent to us at [email protected].
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