Need Help [Ts3QueryBot]

[chuga2]

i have a problem The Query Bot is continue to leaving from my server

ERROR message :CLIENTLIST_ERRORCritical: Error while getting client list!

CLIENTLIST_ERRORClosed TS3 Connection, Exception readIncoming(): java.net.SocketTimeoutException: Read timed out
ERROR IMAGE :

https://imgur.com/BcY3J7o.png

The Query ip is Whitelisted

 

[FarisDev]

More info please?, What does the bot use framework ex. ( ts3 PHP frame work )
More info = more help.