Problem in *ranksystem*

[tiro]

Hello
I have a problem in ranksystem

2016-09-01 15:29:51.710202   ERROR     get_avatars 1:0: Error while getting avatarlist: connection to server '0.0.0.0:10011' lost

2016-09-01 15:29:51.730120   ERROR     get_avatars 4:1
2016-09-01 15:29:51.973961   ERROR     update_groups 1:0: Error while getting servergrouplist: connection to server '0.0.0.0:10011' lost
2016-09-01 15:29:51.976395   ERROR     update_groups 2:0: Error while getting servergrouplist: connection to server '0.0.0.0:10011' lost
2016-09-01 15:29:51.988604   ERROR     update_groups 10:1
2016-09-01 15:29:52.648183   ERROR     Error 0: connection to server '0.0.0.0:10011' lost

What is the solution ?

 

[Newcomer1989]

I think your problem is, that the query got banned. Try to whitelist the ip address of your webhost (where the Ranksystem runs) on your ts3server (query_ip_whitelist.txt). Also (additional) you could check the permission "b_client_ignore_antiflood" is set to your query user.

 

[Alligatoras]

I think your problem is, that the query got banned. Try to whitelist the ip address of your webhost (where the Ranksystem runs) on your ts3server (query_ip_whitelist.txt). Also (additional) you could check the permission "b_client_ignore_antiflood" is set to your query user.

or maybe just use the 127.0.0.1 instead the server's ip address? It's for sure whitelisted by default!