Solved Payment

[avastcloud]

I made the vip payment, but I did not receive .. how do I?

 

[Alligatoras]

I guess you did use the account upgrade system we have?
Please provide us some more information.
px: if you used paypal tell us the e-mail, else if it's bitcoins send the transaction id.

Note that only authorized staff are able to see this thread so you are safe to post these information.

@Supervisor @Asphyxia

 

[Alligatoras]

<21:47:38> "avastcloud (help-me)": hello
<21:47:39> "avastcloud (help-me)": bro.
<21:47:50> "avastcloud (help-me)": I made a payment and it did not come to VIP.
<21:47:55> "#Alligatoras® (ง'̀-'́)ง": i know - i did reply in your thread.
<21:48:46> "avastcloud (help-me)": https://r4p3.net/account/upgrades
<21:48:54> "#Alligatoras® (ง'̀-'́)ง": ?
<21:49:03> "avastcloud (help-me)": I used this site and payment platform was stripe,
<21:49:12> "avastcloud (help-me)": using my credit card
<21:49:15> "#Alligatoras® (ง'̀-'́)ง": aahhh
<21:49:24> "#Alligatoras® (ง'̀-'́)ง": that's why you didn't get vip
<21:49:32> "#Alligatoras® (ง'̀-'́)ง": the credit card payment doesn't work
<21:49:39> "#Alligatoras® (ง'̀-'́)ง": so no payment was made
<21:49:55> "avastcloud (help-me)": Will not I receive the invoice?
<21:49:56> "#Alligatoras® (ง'̀-'́)ง": you can use only paypal or bitcoins (through stripe)
<21:50:04> "#Alligatoras® (ง'̀-'́)ง": did you get charged?
<21:50:20> "avastcloud (help-me)": Here you said the payment was completed.
<21:50:43> "#Alligatoras® (ง'̀-'́)ง": can you please check if your credit card has been charged?
<21:51:05> "avastcloud (help-me)": 1 minute.
<21:51:07> "#Alligatoras® (ง'̀-'́)ง": as i know the credit card payment through stripe is not set up and doesn't work
<21:51:18> "#Alligatoras® (ง'̀-'́)ง": take your time
<21:52:37> "avastcloud (help-me)": Was charged 23.74 reais .. Converting the values, I receive SMS in my cell phone
<21:52:47> "avastcloud (help-me)": Anything I can ask for the chargeback.
<21:52:54> "avastcloud (help-me)": without any problems.
<21:53:42> "#Alligatoras® (ง'̀-'́)ง": actually, i have no access to our systems - it's only admin's access. I will post this conversation in the thread so they will know
<21:54:11> "avastcloud (help-me)": Okay, how long have I got the return?
<21:54:21> "avastcloud (help-me)": or I can arrange the chargeback
<21:54:45> "#Alligatoras® (ง'̀-'́)ง": probably you will get the vip if they found that R4P3 got your donation else they will let you know.

 

[Supervisor]

You did not sucessfully make a payment. Therefore you do not get a refund nor VIP.
Please recognize Credit Card payments do not work (intended).